At Benchmark Architects, we are committed to maintaining the trust and confidence of our clients and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from our clients, visitors to our website, or when someone subscribes to our newsletter.
When someone visits www.benchmarkarchitects.com we will be up front about asking for personally identifiable information. We will make it clear when we collect personal information and will explain what we intend to do with it.
What information do we collect?
We collect information from you if;
- you subscribe to our newsletter
- you submit an enquiry form on our website
- you go on to become a client of Benchmark Architects
As part of the registration process for our e-newsletter, we collect personal information. However, we don't rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our Studio Manager, Jen Massink.
What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:
- to respond via supplied contact details regarding your enquiry (email, telephone or post)
- to personalise your experience (your information helps us to better respond to your individual needs)
- to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you
- to send periodic emails about our company, product news or service information, etc.
- to meet legal and regulatory requirements
If we intend to use or disclose your personal information for a purpose other than those above, we will seek your express consent.
How do we protect your information?
Benchmark Architects Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
How long do we retain your information?
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
Accessing your personal information
You are entitled to request access to the personal information that we hold about you. Email your request to our Studio Manager, Jen Massink.
We keep our privacy notice under regular review. This privacy notice was last updated on 15 May 2018.